Vivo Care Choices is delighted to launch its Business Plan for 2021-22, setting out its aims for the year ahead and looking back at the many successes achieved during challenging times.

The COVID-19 pandemic has created hurdles for everyone in society and care organisations are no different, having to adapt quickly to continue delivering a high level of service.

Despite the pandemic, Vivo has continued to support everyone either directly or indirectly and put any relevant steps in place for each person and their individual needs.

Vivo’s new CARE values – caring, aspire, respect and enable – are a key part of the Business Plan, along with the ambitions for the organisation to be at the heart of the community. There are many projects Vivo has been working on in the community to create positive outcomes for the people it supports.

They key strategic aims in the Business look at the following areas.

  • Good-quality services
  • Value for money
  • Employer of choice
  • Company profile and reputation
  • Digital innovation

Alistair Jeffs, Managing Director of Vivo, said: “We couldn’t be prouder of the way everyone connected with Vivo has managed during the pandemic.

“While this Business Plan very much sets out the strategic direction for Vivo as we aim to continue developing our services, it takes an important look back at some of the amazing things we’ve achieved, despite the pandemic and uncertain times we’ve faced.

“The key to maintaining our high quality of service has been our fantastic workforce and the support shown by carers, family members and all the partners we work with.

“These are exciting times for Vivo and we want to make sure we’re a key part of the local community, engaging with local residents and businesses so the people we support can engage with them and enjoy life to the full.”

The 16-page Business Plan for 2021-22 is now available for you view and download online.


Access a copy of the Business Plan