Photo: Vivo staff celebrate all services being rated ‘good’

Vivo Care Choices has continued on its journey to improve services as all seven areas inspected by the Care Quality Commission (CQC) have now been rated ‘good’.

The latest ‘good’ CQC report for the Specialist Autism service at Dover Drive in Ellesmere Port received a ‘good’ rating in all of the areas inspected. It highlighted that “people who used the service were relaxed and comfortable with the staff team”, and “relatives were consistently positive about all aspects of the support their relations receive”.

The seven Vivo areas all rated as ‘good’ are:

  • Curzon House
  • Dorin Court Bungalow Short-break service
  • Dover Drive Short-stay service
  • Northwich Network
  • Shared Lives scheme – Coronation Centre
  • Specialist Autism service
  • Winsford Network.

Alistair Jeffs, Vivo Care Choices Managing Director, said: “We are delighted with the result of our latest inspection at Dover Drive.

“We have been on a journey over the past 12 to 18 months to improve services and the fact all of them are now rated as ‘good’ by the CQC is testament to the hard work our staff have put in. We could not have achieved these ratings without their dedication to the people who use our services.

“We have listened to the feedback we received from previous CQC inspections and made sure we put plans in place that would allow us to make our services stronger.

“We always pride ourselves on delivering person-centred care that gives those using our services the best possible opportunities in life and we have plenty of exciting plans to improve our services further in the future.”

Cheshire West and Chester Councillor Val Armstrong, Cabinet Member for Adult Social Care and Public Health, said: “Vivo has made significant progress in the last 12 to 18 months and it is fantastic to see this highlighted by the raft of ‘good’ inspections from the CQC.

“Vivo’s contract with the Council was recently extended until 2021 and I am looking forward to seeing how it continues to develop its services.”